Software Development Engineer I (Backend & AI)
WizCommerce (Oritur Technologies Pvt Ltd) · Bengaluru
Sep 2025 — Present
- ▸Co-architected WizCommerce's shared AI platform — reusable agent orchestration, LLM infrastructure, and enterprise AI services behind WizPilot, WizStudio, Ella, and Workflow Engine.
- ▸Built WizPilot, the in-app agentic assistant connecting WizOrder with CRM, catalog, cart, analytics, and order management — sales teams run end-to-end B2B workflows in natural language.
- ▸Designed a database-configured, multi-tenant agent execution layer with per-tenant graph caching, PostgreSQL-backed conversation state, and dynamic MCP/subagent registration.
- ▸Built a reusable MCP platform exposing 200+ typed, tenant-aware tools; dynamic tool compression cut LLM schema-token overhead by ~90%.
- ▸Shipped a production RAG NL-to-SQL pipeline (retrieve → generate → validate → secure → execute) with Qdrant retrieval, Voyage reranking, and read-only BigQuery guardrails.
- ▸Built a tenant-scoped Knowledge Base with hybrid BM25 + dense retrieval (RRF), SSE streaming of tokens, tool calls and reasoning, agent skills, and cross-thread long-term memory.
- ▸Implemented guardrails and human-in-the-loop controls — confirmation flows for destructive mutations, per-tool policies, and PII scrubbing — for safe, auditable AI actions.
- ▸Cut critical endpoint latency by 80%, reduced system errors by 32%, and built a parallelized migration pipeline moving 1M+ records at 1,000+ docs/sec.